Mock Surveys: Your Best Defense Against Costly Deficiencies

By Lisa Chubb, MSN, RN—EZ5Star Clinical Consulting

In the world of skilled nursing, survey readiness isn’t optional—it’s mission-critical. With ever-evolving regulatory requirements and heightened scrutiny from CMS and state surveyors, your best defense is preparation.

That’s where mock surveys come in.

Mock surveys are not just a compliance exercise. When done right, they’re a powerful tool for improving quality, building confidence, and avoiding costly citations. At EZ5Star, we help facilities go beyond checklist audits—we prepare your team to succeed under real-world survey conditions.

Why Conduct a Mock Survey?

A well-executed mock survey:

Identifies risks before surveyors do Reveals breakdowns in systems and communication Helps leaders coach and educate in real time Builds team confidence and survey readiness Reduces the likelihood of immediate jeopardy citations and fines

5 Common Survey Pitfalls That Mock Surveys Prevent

Inconsistent documentation or care plans Infection control protocol breaches Lack of staff knowledge on abuse reporting or resident rights Incomplete discharge or admission assessments Failure to follow trauma-informed care practices

What to Expect from an EZ5Star Mock Survey

We tailor each mock survey to reflect the real scope, structure, and rigor of a CMS or state visit, including:

Unannounced start and entrance conference simulation Observations of care delivery, med passes, and infection control Resident and staff interviews Medical record reviews and quality measure analysis Exit summary with prioritized corrective actions

We also offer follow-up coaching and training based on findings to ensure sustainable improvement—not just a quick fix.

A Proven ROI: What Our Clients Experience

Facilities that implement regular mock surveys with EZ5Star report:

Fewer deficiencies during official inspections Greater staff confidence and engagement Improved policies, documentation, and QAPI initiatives Better alignment between clinical practice and regulatory expectations

Survey Season Shouldn’t Be a Surprise

You don’t need to wait for a tag to fix a problem. With EZ5Star’s guidance, your team can approach every survey feeling informed, empowered, and ready.

Let us help you turn mock surveys into momentum for compliance, quality, and lasting performance improvement.

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